Mozilla Thunderbird Email Setup

This easy to follow guide provide step-by-step instructions on how to setup or troubleshoot your email program, with personalised screenshots providing visual examples to follow.

Your customised mail settings are as follows: 

Email Address: This email address is being protected from spambots. You need JavaScript enabled to view it.
Incoming (POP) server: pop.your-domain.com
Outgoing (SMTP) server: smtp.your-domain.com
Account / User Name: This email address is being protected from spambots. You need JavaScript enabled to view it.
SMTP Authentication: On (same Username as POP)
SMTP Port: 587

Note: If SMTP Authentication is not catered for by your email program, you must rather use your ISP's SMTP server.

Setting up a new account for Mozilla Thunderbird 

1. Launch Mozilla Thinderbird 

 

Add new email account 

2. Select File from the top menu bar and then New and Mail Account 

Mail Account Setup 

3. Enter your name (which will appear the "From" field in your emails), email address and password, then click Continue 

Automatic settings check 

4. Thunderbird will automatically search for mail server settings related to your account. This information is displayed on the same screen and a green light indicates that the search was successful. 

5. Click Manual Setup 

Manual Setup 

6. On the next screen (Server Settings), adjust the Server Name to pop.your-domain.co.za and ensure that the Port is set to the 110. User name should be your full email address i.e. This email address is being protected from spambots. You need JavaScript enabled to view it.

7. Ensure that the Use secure authentication checkbox is NOT ticked 

Outgoing Server Settings 

8. Click Outgoing server (SMTP) in the menu on the left hand side and ensure that the outgoing server is selected for the correct account/email address, then click Set Default (if not already the default). 

9. Click Edit 

SMTP Server 

10. Ensure that Server Name is smtp.your-domain.com and that the Port is set to 587. 

11. Click OK 

12. Your Thunderbird homepage will now display and you should now be set up to send and receive mail.